What it means
An account-level issue can affect many or all products. Do not repeatedly request reviews before understanding and correcting the stated cause.
How to fix it yourself
- Open Merchant Center → Needs attention / account issues and record the exact issue title, affected destination, country and any deadline.
- Compare the online store with the business information in Merchant Center: business identity, contact details, shipping, returns, payment methods and checkout should be clear and consistent.
- Check for misleading claims, placeholder pages, broken navigation, unavailable products or information that differs between the site and product data.
- Correct the underlying issue first. Then follow the review or appeal action shown by Google for that issue; approval is not guaranteed.
Based on Google’s help page: support.google.com/merchants/answer/6150127. Google changes its rules from time to time, so check the issue’s own “Learn more” link in Merchant Center too.